Privacy Policy

This website is owned by “ KANDHA FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.)” [the Company]. This Privacy Policy is designed to inform the user about our practices regarding handling, collection, use, and disclosure of information that you may provide. Please make sure that you read this entire Privacy Policy before using or submitting information to this site.

Consent

By using the services on this site, you [the User] agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the handling, collection, use, and disclosure of the information in accordance with this Privacy Policy and the laws applicable to time being in the territory of India. The information collected by the Company through various publications, websites, and other services or through contests, vote in polls, opinions, subscriptions such as our online newsletters or participation in one of our online forums or communities, should be strictly subjected to the application of this Privacy Policy. We may also collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser, operating system, and the domain name.

General use of information

KANDHA FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) may use the information you provide about yourself to fulfill your requests for our programs, services, and inquiries that we believe may be of interest to you. The information may also be used to communicate with you or to contact you about your account with us. We may also use this information to offer our products, programs, or services to the user. If you choose to submit content for publication in whatsoever manner, we may publish your name, screen name, and other information you have provided.

The information which the Company collects in connection with our online forums and communities is used to provide an interactive experience. The information may also be used in aggregate to analyze site usage, as well as to offer you products, programs, or services.

The Company shall disclose information maintained when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.

Privacy rules regarding collection of information

KANDHA FOODS (A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) shall be solely responsible for ensuring that all Sensitive Personal Information is collected, received, possessed, stored, dealt with and handled in accordance with all applicable laws.

Indian law requires all entities that collect, receive, possess, store, deal, and handle personal information, including Sensitive Personal Information:

1. Publish a privacy policy to all Users detailing the manner in which the Company will handle the information and ensure that the same are available for view by all Users.

2. Obtain consent from all Users in writing through letter or fax or email (or otherwise through any established electronic means) regarding the purpose of usage before collection of such information.

3. Not to collect sensitive personal data or information unless (a) the information is collected for a lawful purpose connected with a function or activity of “KANDHA FOODS (A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.)” or any person on its behalf; and (b) the collection of the sensitive personal data or information is considered necessary for that purpose.

4. While collecting Sensitive Personal Information, take such reasonable steps to ensure that the User knows:

  • the fact that the information is being collected
  • the purpose for which the information is being collected
  • the intended recipients of the information
  • the name and address of the agency that is collecting the information; and the agency that will retain the information
  • not to retain that information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any law for the time being in force
  • use such information for the purpose for which it has been collected
  • permit the Users, as and when requested by them, to review the Sensitive Personal Information they have provided
  • ensure that any personal information or Sensitive Personal Information found to be inaccurate or deficient shall be corrected or amended as feasible
  • prior to the collection of information, including Sensitive Personal Information, provide an option to User not to provide the data or information sought to be collected
  • to provide each User, at any time, an option to withdraw its consent given earlier
  • to keep all such information secure

Please note that the disclosure of Sensitive Personal Information by one party to another requires, by law, the prior permission from the provider of such information (such as Users), unless such disclosure has been agreed to in the contract between a party and the User. Therefore, if the Company is required to collect, receive, possess, store, deal, or handle personal information (including any Sensitive Personal Information), the Company shall ensure that each such User has consented to:

a) KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.)’s collection, receipt, possession, storage, dealing, or handling of all such personal information and

b) KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.)’s transfer and disclosure of the same.

For the purposes of this document, “Sensitive Personal Information” means personal data relating to any individual: (i) password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) physical, physiological, and mental health condition; (iv) age and sexual orientation; (v) address; (vi) biometric information; (vii) any detail relating to the above clauses as provided to any corporate body for providing any service. Information that is freely available or accessible in public domain or furnished under any law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.

Fair use

As required by law, Users shall not, host, display, upload, modify, publish, transmit, update, or share any information that:

1. belongs to another person and to which such User does not have any right to
2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever harm minors in any way infringes any patent, trademark, copyright or other proprietary rights violates any law for the time being in force, deceives, or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature, impersonates another person
3. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource
4. threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation

KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) shall not directly or indirectly do the following, and shall ensure that Users do not:

1. access (or attempt to access) any service by any means other than as permitted by this Agreement and by the law
2. circumvent, disable, or otherwise interfere with security-related features or features that prevent or restrict use or copying of any Content or third-party content or enforce limitations on use of the website or the Content and third-party content therein
3. access the website to upload the Content to cause a breach of security or any Networks or interfere with the proper working of the website
4. delete the copyright and other proprietary rights notices
5. enforcement of Legal Obligations

The User acknowledges that  KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) may terminate the User’s account and remove the Content and other
Network Data, as well as disable the User’s access to any and all Networks at any time for violations of this policy without notice and without any liability to the User. The User is solely responsible and liable for complying with all applicable laws including privacy laws.

The User acknowledges that KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) also reserves the right to remove, preserve, and disclose any information or Content or account it deems necessary or appropriate to:

1. satisfy any applicable law, regulation, legal process, or governmental request,
2. enforce this policy, including investigation of potential violations hereof,
3. detect, prevent, or otherwise address fraud, security, or technical issues
4. respond to User support requests,
5. protect the rights, property, or safety of  KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.), its Users, and the general public, or
6. investigate or defend ourselves against third-party claims or allegations

Cookies

To enhance your online experience  KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) uses “cookies”. Cookies are text files placed in your computer’s browser to store preferences. Cookies, by themselves, do not reveal your email address or other personal information unless you choose to provide this information by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. Cookies are used to understand Internet usage and to improve our content, offerings, and advertisements.

KANDHA FOODS (A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These “web beacons” may be used to deliver cookies that conform to our cookie policy.

Our commitment to security

Appropriate physical, electronic, and managerial procedures have been put in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected.

To protect User’s privacy and security, reasonable steps should be taken to help verify the User’s identity before granting access or making corrections.

Amendment to this policy

This notice may be changed by  KANDHA  FOODS(A UNIT OF ISHVARYAM HOTELS AND FOODS PVT. LTD.) with or without notice to the user. The revised notice shall be posted to this page so that you are aware of the information collected, how it is used and under what circumstances it will be disclosed.

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